3 Ways an Agile Approach Modernized a Government IT Project
A UX-focused blog post
Organization: Exygy, a software design and build agency
My role: Writer and expert notetaker
Goal: Showcase how a human-centric, data-driven approach overhauled San Francisco’s affordable housing services. Summarize how government can use feedback loops to deliver better user experiences to constituents.
My process:
- Review presentation deck
- Watch presentation recording
- Identify key points
- Create outline based on key points
- Write, write, write
- Submit for approval
- Rejoice when published
Challenges: This was my first time writing a UX blog post – but I had a lot of fun doing it. :)