Diana Arteaga's profile

[Blog Post] An Agile UX Approach in Government

3 Ways an Agile Approach Modernized a Government IT Project
A UX-focused blog post


Organization: Exygy, a software design and build agency

My role: Writer and expert notetaker

Goal: Showcase how a human-centric, data-driven approach overhauled San Francisco’s affordable housing services. Summarize how government can use feedback loops to deliver better user experiences to constituents.  

My process: 
- Review presentation deck
- Watch presentation recording
- Identify key points
- Create outline based on key points
- Write, write, write
- Submit for approval
- Rejoice when published

Challenges: This was my first time writing a UX blog post – but I had a lot of fun doing it. :)
[Blog Post] An Agile UX Approach in Government
Published:

[Blog Post] An Agile UX Approach in Government

I ghost wrote Exygy's "3 Ways an Agile Approach Modernized a Government IT Project".

Published:

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