Tim Wilsie's profile

Best Buy - Per item real-time availability

While Amazon markets the premium Prime service's free 2 day delivery, many people don't realize that Best Buy offers very similar delivery windows with no subscription required. For the 2016 holiday shopping season, my team was tasked with bringing this information to our listing and product pages.

My task as UX architect was to work with business and tech to identify and document the various scenarios. For each item, various data points needed to be considered based on regional availability, if item was delivery only, or warehouse location relative to the customer's address. A series of wireframes that gave a logic flow for the different conditions were created to capture this information.

The entire feature was delivered in just under 2 months, and launched a few weeks prior to the all-important holiday shopping season.
Best Buy - Per item real-time availability
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Best Buy - Per item real-time availability

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