In the realm of customer communication, WhatsApp serves as a crucial platform for Chaayos, offering a tailored and direct connection with our valued customers. However, we faced a significant challenge: the message and image open rates were disappointingly low due to poorly designed banners.
To address this, I used AI to redesigned the banners, focusing on visually appealing
and engaging content that resonates with our audience. As a result, the message
opening ratio increased by an impressive 30%, significantly boosting our customer engagement and interaction.
Through strategic design improvements, I helped Chaayos transform its WhatsApp communication, making it more effective and impactful.