Outpatient wait times have decreased over 3 years but still need improvement, especially in high-demand specialties like Pediatrics, ENT, Orthopedics, Cardiology, and Gastroenterology. Elderly and pediatric patients face longer waits, needing tailored care plans. While most outpatients are seen within 3 months, 27.51% wait longer, suggesting a need for prioritization or alternative care
📈Overall insights:
📌The overall wait time for outpatients has decreased from 74 months to 54 months in the past 3 years. This is a positive trend, but there is still room for improvement.
📌Pediatric and elderly patients face longer waits due to specific health needs.
📌Case Type Split:
a. 27.51% outpatients wait longer than 3 months; inpatient wait times have increased.
b. Focus on reducing the wait time for outpatients who are waiting longer than 3 months for an appointment. This could be done by prioritizing these patients for appointments or by offering them alternative care options, such as telemedicine.
*Monthly Trend Analysis- Day Case/ Inpatient and Outpatience:
a. The wait time for outpatients has decreased over the past 3 years, but the wait time for day cases and inpatients has remained relatively stable.
b. The average and median wait times for all specialties and case types have increased over time.
d. Focus on reducing the wait time for outpatients who are waiting longer than 3 months for an appointment. This could be done by prioritizing these patients for appointments or by offering them alternative care options, such as telemedicine.
📈Recommendations:
a. Focus on increasing the capacity for outpatient services, especially in the top 5 specialties with the longest wait times. This could be done by opening new clinics, hiring more staff, or extending the hours of operation.
b. Continue to monitor the wait time for day cases and inpatients to ensure that it does not increase.
c. Consider opening dedicated pediatric clinics or increasing the number of pediatric appointments available.
d. Work with primary care providers to develop care plans for elderly patients that minimize the need for multiple specialist appointments.
e. Focus on reducing the wait time for outpatients who are waiting longer than 3 months for an appointment. This could be done by prioritizing these patients for appointments or by offering them alternative care options, such as telemedicine.
f. Continue to monitor the wait time for day cases and inpatients to ensure that it does not increase.
📈Overall insights:
📌The overall wait time for outpatients has decreased from 74 months to 54 months in the past 3 years. This is a positive trend, but there is still room for improvement.
📌Pediatric and elderly patients face longer waits due to specific health needs.
📌Case Type Split:
a. 27.51% outpatients wait longer than 3 months; inpatient wait times have increased.
b. Focus on reducing the wait time for outpatients who are waiting longer than 3 months for an appointment. This could be done by prioritizing these patients for appointments or by offering them alternative care options, such as telemedicine.
*Monthly Trend Analysis- Day Case/ Inpatient and Outpatience:
a. The wait time for outpatients has decreased over the past 3 years, but the wait time for day cases and inpatients has remained relatively stable.
b. The average and median wait times for all specialties and case types have increased over time.
d. Focus on reducing the wait time for outpatients who are waiting longer than 3 months for an appointment. This could be done by prioritizing these patients for appointments or by offering them alternative care options, such as telemedicine.
📈Recommendations:
a. Focus on increasing the capacity for outpatient services, especially in the top 5 specialties with the longest wait times. This could be done by opening new clinics, hiring more staff, or extending the hours of operation.
b. Continue to monitor the wait time for day cases and inpatients to ensure that it does not increase.
c. Consider opening dedicated pediatric clinics or increasing the number of pediatric appointments available.
d. Work with primary care providers to develop care plans for elderly patients that minimize the need for multiple specialist appointments.
e. Focus on reducing the wait time for outpatients who are waiting longer than 3 months for an appointment. This could be done by prioritizing these patients for appointments or by offering them alternative care options, such as telemedicine.
f. Continue to monitor the wait time for day cases and inpatients to ensure that it does not increase.
