Interview Template Creation - User Journey
Interview Template Creation - Prompts
Interviews were conducted in person at the upgrade sites.
Interview responses and hand-written user journeys were compiled and digitised.
*Identifying information and feedback has been removed to protect the privacy of the interviewees and the project.
Ideation Sessions and Workshops
Workshop hosted by the CDI: Co-Designing the Way Forward
Workshop hosted by the Better Living Challenge at the Design Indaba, 2017