Layouts
User Flow:
Chatbot:
Prototype:
Problems and solutions:
Problem 1: Confusing navigation
Solution: To address this issue, ZUZU can implement a clear and intuitive navigation system that guides users to their desired destinations. For example, using icons and labels to represent different sections of the app, such as "Menu," "Order History," and "Settings," can help users quickly find what they need.
Problem 2: Lack of personalization
Solution: ZUZU can incorporate a personalization feature that allows users to create profiles and set preferences for their orders. This could include options for dietary restrictions or favorite types of cuisine, making the app feel more tailored to individual users.
Problem 3: Inefficient ordering process
Solution: ZUZU can streamline the ordering process by reducing the number of steps required to place an order. This could include pre-filling user information, allowing users to easily reorder past orders, or integrating with popular payment methods like Apple Pay or Google Wallet.
Problem 4: Poor chatbot functionality
Solution: ZUZU can improve the chatbot by making it more responsive and helpful. This could involve programming the chatbot to answer frequently asked questions, provide recommendations based on user preferences, or escalate issues to a live customer support agent when necessary.
Problem 5: Limited food selection
Solution: ZUZU can expand its food selection to include a wider variety of healthy options that cater to different dietary needs and preferences. This could involve partnering with local restaurants or creating exclusive partnerships with popular health food brands to offer a more diverse range of menu items. Additionally, ZUZU could feature customer reviews and ratings for each menu item to help users make informed decisions about their orders.
