Pet Inn - pet hotel website case study
About project
Pet hotels can be very interesting and useful for people who need to take care of their animals while away from home. It is also important to develop a good advertising campaign to attract customers, and create a convenient and informative website where you can get acquainted with the services and book a room for a pet.
Project goal
The main task of the site is to provide potential customers with convenient access to information about the hotel, the services it provides, as well as the ability to quickly and conveniently book a room for their pet.
Problem definition
- Restrictions on breeds and sizes of animals: Many pet hotels may have restrictions on breeds and sizes of animals, which may make it difficult to find a suitable place for a pet to stay.
- Limited number of rooms: Pet hotels may have a limited number of rooms, which may lead to all seats being occupied when a customer tries to book a room for their pet.
- High cost: Some pet hotels can be expensive, which can lead to customers looking for more affordable options.
- Insufficient information: customers may face a problem when there is not enough information about the pet hotel, its services, rules for pets, etc., which makes it difficult to choose and can lead to unpleasant situations in the future.
- Low level of service: Customers may encounter a problem when the level of service in a pet hotel is lower than they expected, which can lead to customer dissatisfaction and negative reviews.
- Security Concerns: Customers may worry about the safety of their pets at the hotel, especially if they are leaving their pets for the first time.
User flow
Persona
Website map
Website
