Isabella (Yingjie) Zhang's profile

ChatUs Portal -- Responsive Website Improvement

ChatUs Portal -- Responsive Website Improvement
Project: ChatUs Portal -- Responsive Website Improvement
My Role: UX Designer
Team Members: Development team
Duration: 6 months
Release: 2022
Result: Concept design
Problem Statement
Problem: User is not able to access the delete option to delete emails when the user uses a smart phone or a tablet to access the ChatUs Portal because the smart phone and tablet are not able to support the hover function. 
Solution: The delete option on the smart phone or tablet turns visible immediately when the website detects the smart phone or tablet screen size or detects the device is a smart phone or the tablet. 
Old Problem Screens
Improvement Screens
ChatUs Portal -- Responsive Website Improvement
Published:

ChatUs Portal -- Responsive Website Improvement

Published: