Disaster Recovery Manager
Project: Disaster Recovery Manager -- Online Software
My role: UX Designer
other members of the team: developers
Duration: 2 months
Year: 2021
Result: Concept Design
Problem Statement
Problem: After a disaster, such as an earthquake, hurricane, tornado, etc. the customers of mobile service companies experience a disconnect from the network.
Solution: Disaster Recovery Manager helps the mobile service companies to ensure seamless network availability for their customers immediately following a disaster.
Personas and User Stories
Person #1 and user story #1
John is an engineer (seen in the yellow T-shirt above) in a roaming services operation team at Google Fi.
After a hurricane, John collected the list of LACs (Location Area Code) and TACs (Tracking Area Code) located in the damaged areas and submitted a formal request to roam between Google Fi and its Roaming Partners.
Person #2 and user story #2
Mark is an engineer (seen on the right using a phone) in a roaming services operation team at Xfinity Mobile. Xfinity Mobile is one of the roaming partners with US Mobile.
After a hurricane, Mark collected the list of LACs (Location Area Code) and TACs( Tracking Area Code) located in the damaged areas and submitted a formal request to roam between Xfinity Mobile and US Mobile.
Wireframes
Iteration
To stay consistent and simplify the user experience, I updated this table layout to match the map layout on the mockup.
Style Guide
Final Design
Person #1 and user story #1
John is an engineer (yellow T-shirt in the picture above) in a roaming services operation team at Google Fi.
After a hurricane, John collected the list of LACs (Location Area Code) and TACs (Tracking Area Code) located in damaged areas and submitted formal requests to roam between Google Fi and its Roaming Partners.
Person #2 and user story #2
Mark is an engineer (on the right using a phone) in a roaming services operation team at Xfinity Mobile. Xfinity Mobile is a roaming partner with US Mobile.
After a hurricane, Mark collected the list of LACs (Location Area Code) and TACs (Tracking Area Code) located in damaged areas and submitted formal requests to roam between Xfinity Mobile and US Mobile.
