The Dish Sales App 2.0
History
The Dish Sales App was initially designed and developed by a third party developer. It was developed using Adobe Flex to support a single development with multiple outputs, letting the developer build once and deploy to both iOS and Android platforms. After a long history of abandonment issues and lost productivity the team decided to build the application natively for each of the platforms and use the opportunity to redesign the application.
The following are screenshots from the redesigned version of the Dish Sales Application used by authorized dealers and service providers of Dish.
The Login Screen: The app was created to handle multiple users, as the tablets had just been introduced in 2010 with the price of entry high, the authorized service providers wanted to make sure the device could be used by their many sales associates. We designed the app to support multi-user support.
Login screen for recently logged on users.
Login pop-up for recent user
Over the air-updates. The app was designed with a flexible back-end framework which enabled the team to kick-off updates to the network and let the app have fresh data every time it launched or upon a successful login.
App updating with CMS data
A simple help-overlay screen enabled the user to immediately get acclimated with the application reducing training time.
Help overlay to explain for a first time user the different functionality on this screen (sales presentation)
The application brought in concepts from many different paradigms and enabled the users to immediately enjoy the user experience as well as browse the most important packages.
Sales Presentation screen, with a list of packages, international add-ons, add-ons and others.
package overview is shown when a package is selected.
The custom price estimator and price calculator as well as comparison system enabled the sales staff to quickly showcase to a customer the advantage that Dish provided over other cable services.
estimate screen built on top of the favorites selected on the 'sales presentation screen'
Not only did the slider enabled advertisements, it also let the user browse through programming at an accelerated pace as compared to the original version of the app.
add-ons section
international section with hindi language selected.
package detail page
slide-out menu, lets the users jump between different sections of the application.
this is the dashboard for the agent to keep track of his/her appointments, notifications and upcoming meetings
crm to help the agent create a daily route and get the maximum customers in his day.
The Dish Sales App was a hit with the authorized dealers and sales staff. It enabled to speed up their sales channel and help Dish network gain good ground on competing services.
