New technologies can improve efficiency and the quality of patient care. They can also frustrate doctors and cause slowdowns. Knowing when to upgrade technological systems or invest in new technology is crucial in running a healthcare facility.
Keep Organizational Goals in Mind
Any new technology that you acquire should be in line with your organizational goals. Before looking into new tech, ask what you are hoping to achieve. Technology for technology’s sake will only cause slowdowns as people struggle to adjust to a new system. However, technology chosen with specific goals in mind will help improve your work.
Choose Technology Wisely
Once you understand your institutional goals, you can start looking for technology that will help you meet those goals. During your search, be very clear about what features you need and how each new system will work with your goals. It is easy to get distracted by fancy features and flowery language, but that distraction could cost you money.
When procuring new technology, it is always best to vet your vendors thoroughly. Check with previous customers and any regulatory bodies that the technology works the way it is supposed to. Instinct is also valuable in the procurement process. If you notice that a vendor is relying too much on effusive descriptions without actually expanding why their technology works, take your business elsewhere.
Make Sure That the People are Ready
The shiniest new technological system will be useless if the people using it are not prepared. Be sure to support your team as you transition to new technology, whether that means slowing down the transition process or adding training sessions. Trying to force a quick transition will only stop work completely.
During the implementation process, be sure to prioritize user feedback. People who will be using a new technology every day are more likely to spot issues that were hidden during the procurement process. Incorporating user feedback and regularly reviewing technology can make adaptation more sustainable.
New technologies have the potential to improve the way a healthcare provider functions, but only if implemented properly.
This article was originally published on ArkaKhorchidian.com
