This is a video I had to make for a class module compiling all of the work I had done for 4 weeks. The video contains the user journey map for opening the bank account, the empathy map, the personas, and the combined user journey map. I tried to make the video flow naturally from one topic to another, with the background images being images of the works I had been doing for 4 weeks.
Project Plan Video
Project Plan Video
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Project Plan Video
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