Internal Marketing Metrics Platform
Designing an internal Company Platform for measurement and increasing Customer Satisfaction (CSAT) values, which is a commonly-used key performance indicator used to track how satisfied customers are with your organisation's products and/or services.
Performed phases: Discovery, Investigation, Research, Interviewing, Sketching, Wireframing, Rapid Prototyping, Live Prototyping, Testing, Iterated Improves, Designing, Releases and Sprints Preparation, Detailed designs for developers, Design Review.
Discovery, Sketching, Wireframing Phase
Analysing Client and Stakeholders requirements and researching, detailed interviewing and documenting, sketching, wireframing and prototyping, testing, approving.
Design & Development
Releases and Sprints Preparation, Design scope for developers, Design Review.
Guidelines & Library
Creating detailed documentation for future development.
